Because the years go on, extra disruptive concepts are being launched throughout industries which has made it extra essential than ever for companies to embrace digital innovation.
As enterprise landscapes turn into extra advanced, we’re seeing the rise of latest applied sciences equivalent to synthetic intelligence (AI), Cloud know-how, and AR/VR to call a couple of, all of which might support workers with working smarter whereas additionally defending a enterprise’ valued customers.
Embracing know-how can add great worth to any organisation, it is a assertion that Levi Nguyen can attest to in his function because the CEO of FPT Larger Bay Indochina.
FPT Larger Bay Indochina is a subset of FPT Software program, a worldwide know-how and IT companies supplier headquartered in Vietnam with greater than US$ 632 million in income and 60,000 workers in 27 international locations. Established pioneers in digital transformation, the corporate delivers a spread of world-class companies, and serves hundreds of shoppers worldwide, virtually 100 of that are Fortune World 500 firms.
From decreasing time spent on upkeep, to accessing professional assist and added safety, the benefits of working with an IT service supplier like FPT Software program are plentiful.
Levi discusses these advantages intimately throughout an unique dialog with Status.
As an skilled government with a monitor document of supply monetary returns and buyer satisfaction within the realms of ICT and telecommunication, Levi was first drawn to know-how due to its potential to rework.
“I believe the final 20 years in know-how have been a warm-up act. I believe the dot-com growth and dot-com bust characterize solely the top of the start, and now we’re getting into an period – a historic alternative – the place know-how can really rework governments, societies and lives,” he enthuses.
Past its ever-evolving nature, Levi was additionally drawn to the sector of know-how due to its potential to supply options to the assorted challenges we face in our society, whether or not these challenges are round training, healthcare, financial improvement, surroundings safety, or safety.
“None of those challenges will likely be solved with out the applying of know-how,” he explains. “The growing calls for from residents for info, companies and transparency – know-how performs a job in all of those challenges.”
Earlier than becoming a member of FPT Software program, Levi grew his expertise and fostered an understanding concerning the world of tech at a number of multinational telecom giants earlier than receiving a suggestion from FPT to construct up the telecom competency for a consumer in Singapore.
“My choice to affix FPT Software program stemmed from two issues – the need to embark on an journey in a brand new nation and having the chance to work for a worldwide main know-how and IT companies and options supplier,” he reveals.
“There have been many issues that stood out to me concerning the firm once I joined. One instance is that FPT has a rotation programme. FPT leaders in any respect ranges are rotated between positions and items within the company. The aim of that is to create a various expertise, a self-development course of to enhance administration capabilities, and to be prepared to fulfill the wants of shoppers’ demand for high-level assets for the company and its subsidiaries.
“In my case, after doing a farewell with a consumer we had labored with for 17 years, my boss informed me that he needed me to construct the Hong Kong market and I didn’t hesitate to just accept this new task. Then the next provide was to take the Thailand workplace after I completed a undertaking supply in Thailand throughout the COVID interval.
“I took a rescue flight again house and was in a quarantine resort when the FPT Software program Board of Administrators informed me they needed me to construct up FPT in Thailand. On reflection, I’m very completely happy that each massive assignments have been accomplished efficiently. We noticed substantial progress in 2021 and was capable of lay down a robust basis within the kingdom for our subsequent chapter,” Levi explains.
During the last decade, FPT grew its presence in a number of international locations within the Asia Pacific area together with Singapore, Malaysia, Australia, Vietnam, Indonesia, and China and continues to have its sights set on turning into one of many world’s prime 50 international digital transformation service suppliers by 2030.
The choice to department out to Thailand started with FPT’s work with Unilever, opening an workplace to assist a valued consumer in distribution administration programs. To satisfy rising demand from different firms in Thailand searching for out the corporate’s companies, FPT remodeled a supply centre into a totally functioning FPT workplace.
Levi additionally divulges that Thailand is the largest ASEAN investor in Vietnam and due to this mutually useful relationship, the corporate desires to play a job in accelerating the tempo of US$ 20 billion buying and selling to a fair larger goal.
In the course of the starting of his tenure in Thailand, the crew restructured the organisation to current a unified, coherent entrance to clients, a restructuring that additionally reaffirmed the corporate’s dedication to invention and innovation.
“We consolidated our strains, and we employed a buyer expertise that has been designed to deal with serving very particular buyer wants. This restructuring and refocusing, nonetheless, is just one step in our bigger plan. We need to construct even stronger foundations for a corporation that may lead in our chosen markets, that has the agility and suppleness to adapt to new methods of change,” says Levi.
Taking up these massive modifications in function and restructuring throughout the FPT construction uncovered Levi to a a lot wider scope of digital transformation, as he needed to turn into extra accustomed to varied companies from good factories to executing digital platforms, RPA, AI, IoT, enterprise mobility, digital product improvement, Cloud know-how, AR/VR, enterprise purposes, utility companies, managed companies, and extra.
The companies that FPT gives are in depth, encompassing digital consulting on digital transformation – which is commonly seen as an obstacle-ridden course of. FPT Software program can support with smoothening this course of with its new applied sciences, complete DX roadmaps and well-researched methodology.
One other essential service is aiding with digital innovation. As companies are ramping up their efforts to optimise enterprise final result with cloud computing, massive knowledge analytics, mobility, and ‘the web of issues,’ FPT and supply options and companies to assist companies embrace these improvements.
FPT can even support with rebadging IT companies personnel, permitting for the co-existence of price optimisation, operation effectivity, and sturdy improvements.
With different international corporations providing related companies, I ask Levi what makes FPT a minimize above the remaining, to which he explains: “Within the midst of the final decade, FPT started specializing in digital transformation quite than simply outsourcing companies. As the largest IT service supplier in ASEAN, now we have the proper place to turn into a pioneering participant within the new digital transformation (DX) period.
“We all know the place we’re. We’re hungry, however we’re humble. We now have our personal philosophy of how we will finest assist our shoppers. We now have labored to achieve belief from our shoppers. We’re consistently digitising to match the tempo of acceleration globally, and we tailor our companies to at all times present new insights.”
By way of his detailed clarification, it’s evident that FPT goals to be greater than only a household of know-how firms, and quite, act as a physique that actively modifications thousands and thousands of lives by creating higher alternatives for companies in Southeast Asia.
To do that and proceed doing this, FPT has embraced three domains of change:
Digital Buyer: a pillar that focuses on reinventing buyer worth propositions and experiences and delighting clients by a seamless omni-channel buyer journey to drive top-line progress.
Digital Core: a pillar that helps allow environment friendly, predictable, low-cost and efficient operation by digitalising processes, automating work, instilling self-discipline for enterprise processes, and leveraging knowledge to make quicker and higher selections. This additionally aids with breaking down organisational silos and encourages motion in the direction of a versatile, cloud-based infrastructure that may enhance working margins.
Digital Work: a pillar that goals to transform how work is led, organised, and accomplished to attain enterprise agility and adaptableness.
Talking about these three domains of change, Levi stated: “A holistic method is required. The trail to future readiness requires a method by which all three domains are thought of collectively and are geared toward three goals: top-line progress, operation margins, and enterprise agility and adaptableness. FPT provides digital and IT management that has a broad view on all these domains, quite than having a number of leaders that concentrate on just one.”
With the world quickly altering due to new applied sciences and unprecedented circumstances introduced forth by the pandemic, the digital economic system has turn into extra essential than ever.
“These days, there may be much less dependence on actual infrastructure. Companies are decreasing paperwork to avoid wasting the surroundings; real-time knowledge ecosystems make choice making quicker and extra handy; robots can work 24/7 to interchange handbook labour; AI can support with correct predictions; the Metaverse may also help customers perceive how merchandise work earlier than they’re produced; these improvements could make our lives a lot simpler.
“On the coronary heart of our work is the dedication to leverage know-how to redefine the best way folks stay, work, play, and do enterprise day-to-day. To successfully clear up issues so folks have time for larger worth work,” Levi reveals.
Now that Levi has given me an in-depth understanding of the work that FPT specialises and what makes the corporate stand out when in comparison with different IT service suppliers, I ask him why our native readership, a lot of whom personal their very own companies, ought to contemplate working with FPT Software program.
“We now have sturdy credibility and a stable repute for serving to enterprises succeed and progress within the areas of experience, improved productiveness, price/profit, enhanced safety and implementing new tech. By way of collaborations with world-class tech abilities, respected companions, regulators, and communities throughout the area, we purpose to create higher alternatives for all enterprises in Southeast Asia.
“We constantly spend money on enhancing the simplicity, manageability and adaptableness of our merchandise and programs. Due to this imaginative and prescient and dedication, we will guarantee each enterprise that working with FPT will likely be a worthwhile journey. By enabling know-how collectively, we will discover infinite potentialities,” Levi says with enthusiasm.
After all, no business trip could be with out its challenges, and so I ask Levi what are the continued obstacles he faces working within the advanced world of digital transformation and tech.
“In our place as pioneers, our work is about managing and mastering change – embracing it, not fearing it. This can be a massive problem that requires imaginative and prescient, dedication, and the willingness to take dangers, in addition to discovering the proper steadiness between an actual sense of urgency and sense of persistence. This understanding is born out of the realisation that change is tough and takes time,” Levi clarifies.
Including onto Levi’s sentiments, Truong Gia Binh, FPT Chairman stated: “With the good disruption that was COVID-19, now could be the perfect time for us to revive and are available again stronger, and digital transformation is the best way to do that.
“With revolutionary resolution suites primarily based on core applied sciences equivalent to AI, Large Knowledge, Blockchain, RPA, and so forth, FPT is dedicated to bringing our worldwide shoppers world-class digital transformation companies by the ability of connectivity.
“We need to accompany companies and organisations to get better and obtain success on their future digital journey. Due to this fact, we’ll proceed to supply our companies primarily based on three core values: clever companies, deep understanding, and most advantages, to ship happiness to everybody,” he concludes.
For extra details about FPT Software program’s in depth digital-oriented companies, click on right here.